Efficient delivery and shipping services are paramount for B2B operations. With its vast and diverse market, India presents unique challenges and opportunities in the logistics sector. The rapidly expanding eCommerce industry, coupled with an ever-increasing consumer demand for quick and reliable deliveries, has led to the emergence of several top-notch logistics providers. These companies offer comprehensive coverage across the country and integrate advanced technologies like real-time tracking, automated proof-of-delivery, and optimised routing to ensure seamless operations. Whether you are a small business or a large enterprise, choosing the right delivery partner can significantly impact your supply chain efficiency, customer satisfaction, and overall business growth.
This blog will explore the top five B2B delivery companies, factors you should consider to choose the right one, tips to optimise B2B bulk order shipments, and more.
What is B2B Shipping Services
As the name suggests, B2B shipping services are responsible for fulfilling orders to other businesses, retailers, wholesalers, etc., instead of directly to customers. B2B shipping services generally take care of bulk orders shipped via freight. They help other businesses to stock up on different products. Businesses then sell these products to their customers through different channels.
B2B shipping services take care of the entire order fulfillment process for businesses, including receiving, processing, and shipping orders from one business to another. This process also involves checking inventory levels, ensuring order accuracy, and verifying payment. Then, the products are picked from the manufacturing facility or warehouse shelves. They are securely packaged, properly labelled, and prepared for shipment. Eventually, these packages are handed over to the B2B shipping company for delivery.
Compared to B2C order fulfilment, B2B shipping services operate on a much larger level. Since businesses tend to place bulk orders, B2B order fulfillment requires careful consideration between key players involved in the process. The key partners involved include distributors, manufacturers, retailers, suppliers, etc.
Key Factors to Consider When Choosing a B2B Delivery Company
Here are the key factors you should consider when choosing a B2B delivery service.
- Transparency in the pricing structure
One of the most important factors to consider when choosing a B2B delivery company is its pricing structure. Once you have received the complete pricing information, ensure you understand the breakdown of costs. You should also compare the price with your budget. Though the cheapest option may be tempting, it won’t always be reliable. Ensure you consider the benefits of choosing the right B2B shipping service in the long run. You should also inquire about hidden charges or fees to help ensure transparency in the pricing structure.
- Range of services offered
This is another important factor to consider when choosing a B2B service company. Assess the range of services they offer and if they are what you truly require, depending on your business and shipping needs. You may want to ensure whether they offer end-to-end B2B shipping solutions, covering but not limited to inventory management, documentation, customs clearance, warehousing, insurance, distribution, etc.
Once you have assessed their range of basic shipping services, see if you have any special requirements. Because if you do, you may require some specialised services. Do you handle hazardous materials, oversized shipments, or temperature-controlled goods? Make sure the B2B shipping company you choose offers specialised services and has the expertise to handle these goods. You wouldn’t want your shipment to be cancelled at the last minute.
- Customer support team
Analyse the level of customer support a B2B Shipping Company offers. To analyse, you can ask them questions or put forward your queries. It will help you determine how quickly they respond and whether their responses are effective. You can look for a B2B delivery service that offers 24*7 customer support. Make sure their customer support team is reliable and responsible. They should be able to assist you throughout the shipping process with regular updates. They should also be able to address any concerns and resolve any issues you may face during the process.
- Track record and references
Before you choose a B2B delivery company, you’ll have to research their experience and track record in the industry. It can help you get real insights into their service quality. The more experience they have, the more they are likely to handle complex shipping requirements with ease. You can also seek references from your clients. Read customer reviews online to see the level of customer satisfaction and how reliable their services are. A reliable B2B shipping company would consistently deliver goods on time and in perfect condition. They should also be able to solve any B2B logistics problems effectively.
- Technology infrastructure
Look for a B2B shipping service that uses advanced technology to simplify and streamline the shipping process. Ensure they offer inventory management, real-time tracking, warehouse management, etc. A modern B2B shipping company should be able to provide real-time visibility into the entire shipping process and improve efficiency.
Top B2B Delivery Companies in India
Let’s look at the top five B2B delivery companies in India.
- Delhivery
Starting the logistics business in 2011, Delhivery is now one of India’s best B2B delivery companies. They have served more than 10,000 customers across the country. 75% of these customers are major eCommerce brands. They offer a wide range of services with efficient reverse logistics operations. However, their expertise lies in offering express delivery, on-demand delivery, same-day and next-day deliveries, and more. Its Delhivery API integration enables businesses to automate the process of generating shipping labels, displaying correct EDDs, cancelling orders, and managing actual shipping expectations.
- DTDC
DTDC Express Limited is the Indian division of their major global logistics company. They enable businesses to customise deliveries based on their customer’s preferences. They offer an extensive range of services, including cash-on-deliveries (CODs), bulk and heavyweight shipping, collect-on-delivery, express delivery, etc. DTDC offers both inter-state and intra-city delivery options to enterprises. Their DTDC API enables businesses to gain instant access to estimated delivery dates, shipping rates, AWB integration, and order tracking updates.
- Blue Dart
Blue Dart started its operations in 1983. Today, it’s among one of India’s best B2B delivery companies for businesses. Blue Dart has a wide reach, covering more than 35,000 pin codes in India. They also serve more than 220 regions globally. Blue Dart offers several packages that allow businesses to bundle multiple services together. They offer services, including automated proof-of-delivery for order fulfillment, cash-on-delivery, express delivery, weather-resistant packaging for orders, and time-based deliveries. Its Blue Dart Tracking API enables businesses to track their inbound and outbound orders in real-time. It helps businesses monitor failed deliveries, and order delays and returns.
- FedEX
FedEX offers business optimum shipping solutions. It quickly made its name in the logistics industry in India and abroad. It’s equipped to handle a wide range of products. These include fragile, heavyweight, and high-value items. It has become one of the most popular choices for domestic and international orders; it helps online businesses connect with their flagship services. It facilitates easier returns management, the creation of shipping labels, and performance monitoring.
- DHL
DHL is another major name in the logistics industry in India and worldwide. DHL covers more than 26,000 pin codes across India and more than 220 regions globally. It offers shipping insurance on all outbound shipments. It maintains a high standard of reducing its carbon footprints and wastage during shipping. It has a well-connected global network of distribution centers. It helps them improve the bulk order fulfillment process and optimise supply chains globally. DHL offers many delivery options, including next-day and same-day deliveries for urgent shipments.
The Role of Shiprocket in B2B Bulk Shipping
Shiprocket Cargo offers a comprehensive B2B shipping solution for bulk and heavy shipments. This tech-enabled solution helps you streamline the entire process from a single platform. Shiprocket Cargo promises wider reach, covering more than 24,000 pin codes across India. Featuring 14 carriers, it also enables you to optimise your supply chain with a digitised B2B logistics solution. Here are some other key features and benefits of Shiprocket Cargo for B2B bulk shipping:
- Real-time shipment tracking
- AI-based recommendations to help you choose the best courier partner
- Shipping at affordable rates
- Round-the-clock customer support
Shiprocket Cargo is your trusted partner for B2B bulk shipping. It ensures better delivery performance, reduced RTO cost, and increased revenue. With Shiprocket Cargo, you can start delivering at the speed you need in just three simple steps: create a bulk shipment, select a courier partner, and ship your parcel.
If you want to prioritise your business at every stage, Shiprocket Cargo’s next-gen B2B bulk shipping solution is the right choice.
Optimising B2B Bulk Shipping
Let’s look at some tried-and-tested ways to optimise B2B bulk shipping.
- Automate the shipping process
You can start by automating the shipping process to optimise B2B bulk shipping. Streamlining order processing by automating can help you reduce manual errors and improve efficiency. Since B2B fulfillment involves bulk orders, it requires more operational and technical requirements. There are several ways to optimise B2B bulk shipping with automation. You can use delivery management software, inventory, and warehouse management systems, etc. You can also integrate your shipping software with the eCommerce platform to manage orders from a single place.
- Track orders in real-time
Tracking orders in real-time is one of the best ways to optimise B2B bulk shipments. You can use a delivery management system to track orders in real-time. At the same time, it offers B2B shipping companies more control over their operations. It allows them to see updated ETAs, monitor the status of the delivery route, and operate their mobile workforce more efficiently.
- Implement an inventory and warehouse management system
Implementing an inventory and warehouse management system can help you optimise B2B bulk shipments. They help you improve speed and accuracy and streamline B2B bulk fulfillment processes. They offer real-time visibility into inventory levels, optimise the picking and packing of shipments, manage the overall fulfillment process, and ensure the efficient movement of goods from one place to another.
- Optimise picking, packaging, and shipping
Optimising the picking and packing of B2B bulk shipments can help you streamline the order fulfillment process. It can help you gain your client’s trust and increase profits. There are several ways to optimise the picking and packing of B2B bulk orders. These include batch picking, optimising the picking path, and using a warehouse management system. Investing in automation can help you reduce costs, improve precision, and speed up the order fulfillment process. You must also consider keeping the warehouse clean and organised, picking directly into shipping cartons to avoid unnecessary steps and performing packaging audits.
- Regularly monitor performance and adapt
You can use key performance indicators (KPIs) to regularly monitor, analyse, and measure the performance of all aspects of your B2B bulk order fulfillment process. You can also consider the aspect that directly affects the experience and satisfaction of your clients.
Conclusion
Selecting the best B2B delivery company in India requires a careful evaluation of several factors, including service coverage, delivery speed, cost efficiency, and technological integration. Several B2B delivery companies have established themselves as leaders in the industry by offering robust logistics solutions tailored to meet diverse business needs. From real-time tracking to customised delivery options, these providers ensure that your products reach their destination securely and on time. As the logistics landscape continues to evolve, leveraging the expertise of these top service providers can help businesses stay competitive and meet the growing demands of their customers. By partnering with the right logistics company, you can streamline your operations, reduce costs, and enhance your overall service delivery, driving business success in the dynamic Indian market.
